1. Introduction Welcome to Be Seen Merch (“we,” “our,” or “us”), a trading name of Workwear & Merch Pty Ltd. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://beseenmerch.com.au/, or use our services.
2. Information We Collect We may collect personal information that you voluntarily provide to us when expressing an interest in obtaining information about us or our products, requesting a quote, or contacting us. The personal information we collect may include:
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Contact Information: Name, email address, phone number, and physical address.
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Project Details: Notes, files, or branding materials provided for custom quotes and orders.
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Automatically Collected Information: IP address, browser type, operating system, and browsing behavior on our website, collected via cookies and similar tracking technologies.
3. How We Use Your Information We use the information we collect for various business purposes, including:
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To provide, operate, and maintain our website and services.
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To process quote requests, manage orders, and deliver custom merchandise (e.g., embroidery, printing, uniforms).
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To communicate with you, including responding to inquiries and sending administrative information.
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To improve our website, user experience, and marketing efforts.
4. Sharing Your Information We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following situations:
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Service Providers: With trusted third-party vendors who perform services for us (e.g., website hosting, payment processing, shipping).
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Legal Obligations: When required by law to comply with legal processes or regulatory requirements.
5. Data Security We implement reasonable administrative, technical, and physical security measures designed to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure.
6. Your Rights Depending on your location (including under Australian Privacy Principles), you may have the right to request access to, correction of, or deletion of your personal information. To exercise these rights, please contact us using the details below.
7. Contact Us If you have questions or comments about this Privacy Policy, please contact us at: Be Seen Merch Shop 6, 70 Dyson Rd, Noarlunga Centre, SA 5168 Email: hello@beseenmerch.com Phone: (08) 8186 5500 | 0488 400 370